Selected publications
| Author(s) |
Title |
Publisher |
|
van Riel, Allard C. R.; Andreassen, Tor W.; Lervik-Olsen, Line; Zhang, Lu; Mithas, Sunil; Heinonen, Kristina
|
A customer-centric five actor model for sustainability and service innovation
|
Journal of Business Research Volume 136; page 389 - 401; 2021
|
|
Caruelle, Delphine; Gustafsson, Anders; Shams, Poja; Lervik-Olsen, Line
|
The use of electrodermal activity (EDA) measurement to understand consumer emotions – A literature review and a call for action
|
Journal of Business Research Volume 104 (November (11)); page 146 - 160; 2019
|
|
Lervik-Olsen, Line
|
Adopsjon av sosiale medier i kjøpsprosessen |
Magma - Tidsskrift for økonomi og ledelse Volume 22 (4); page 33 - 41; 2019
|
|
Gustafsson, Anders; Lervik-Olsen, Line
|
The Past, Present and Futrure of Service Marketing: From Understanding Quality to Understanding Customers
|
At the Forefront, Looking Ahead: Research-Based Answers to Contemporary Uncertainties of Management; page 251 - 266; 2018
|
More publications in Cristin
